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A team of GPs and NHS healthcare workers have collaborated with scientists on Nye Health, a platform allowing NHS consultations with patients via video or desktop phone call.

Nye has gone live and is intended to reduce the number of patients heading to surgeries and to enable GPs to work from home should the COVID-19 pandemic cause surgeries to close.

It is free to use for the NHS and allows GPs to support more patients during peak periods than phone appointments would allow. It will also support treatment continuity, as more patients can see their own doctor.

The phone and video call system is fully encrypted and compliant with NHS Digital standards, It integrates with existing records and databases to ensure all valuable and sensitive data remains within the NHS.

Oxford-based GP Dr Alexander Finlayson, the founder and CEO of Nye, said: “Given the current crisis and in response to calls from the secretary of state for health to make sure clinical remote working is possible, we’ve rapidly and urgently built technology to help UK GPs cope and ensure they can still care for their patients.”

“This tech has been built for and with the NHS. It is free, it’s completely secure, and it will help GPs process fast, effective appointments via call or video call. We can save each clinician crucial time everyday whilst keeping everyone as safe as possible – this will prove absolutely critical in the weeks to come, especially if GPs are forced to work from home.”

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