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Infusion therapy provider Eitan Medical, which manufactures the Sapphire Infusion Pump and the wearable drug delivery system Sorrel, has launched a UK operation. The operation aims to improve Eitan’s support for Sapphire’s UK customers, which include private and NHS hospitals and homecare providers.

Eitan Medical UK will be backed by Eitan Medical, which operates across the US, Europe and Israel. The new operation will offer clinical support, operations management and integrated care support.

The team, which comprises professionals with years of infusion pump experience, will reach out to existing customers to gauge their experiences and see how they can improve products and services.

It is hoped that this approach will enable the UK team to develop patient-focused solutions that improve customers’ healthcare outcomes and quality of life.

Eitan Medical UK sales director Kean Crispin commented: “We’re delighted to be launching our UK operation to improve the support we give to the UK-based clinicians, caregivers and engineers that use our innovative drug delivery and infusion products.”

“By combining our market-proven technology with direct local support for training, repair, accessories, or any other customer needs, we can provide our valued customers with an integrated and holistic service that meets all of their infusion needs.”

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